How will my order be delivered to me?
Our products are shipped by either standard/registered mail or express/courier (DHL) according to customer preference. We will inform by email when the order has been shipped and we will provide a tracking number. Parcels are not insured unless customer requests so.
Characteristics of the standard/registered mail
Approximate shipping times are:
• Spain: 1 – 2 working days
• UE: 5-6 working days
• Rest of the world: 10-15 working days
They will have a tracking number but not all countries scan registered mail. For instance, countries like the United Kingdom, Australia or USA do not offer tracking service even though it is registered.
Characteristics of the express/courier service
Approximate shipping times:
• Spain: next working day
• UE: 1-2 working days
• USA: 2 working days
• Australia: 3-5 working days.
For rest of destinations please check with us at: email@example.com